This episode of the Care Home PR And Marketing podcast features Fiona Hale, Managing Director of CoolCare, a leading care home management software provider.

In this episode we reveal:

  • What role digital technology plays in managing care home enquiries
  • How software can help improve occupancy, efficiency and digital record-keeping of enquiries
  • Who within care homes should use and access data
  • The cost benefits of using digital technology to manage enquiries, particularly in comparison to paper-based systems
  • How software helps record accurate information from any individual enquiry, including assessing KPIs
  • How digital technology helps prioritize enquiry management, can schedule in dates to follow up on enquiries and records conversion rate of enquiry to resident
  • How social media can help get PR messages to the public and prospective families

Get Free Video On 7 Vital – And Proven – PR And Marketing Things You Must Do To Get More Enquiries And Fill Your Care Or Nursing Home Beds Faster